![]() ![]() Thanks for getting back to this thread, appreciate you effort for processing troubleshooting steps just to resolved this issue. Wishing you and your business continued success! Leave a reply below if you need anything else, I’ll be more than happy to help. Give this a try and let me know how it goes. Once done, they should be able to restore the file without any issue. Restart Windows after the installation finishes.įor more information, please check out this article: Update to the latest release of QuickBooks Desktop. Double-click the install to update when the download completes.ĥ. Select Get the latest updates, then Save File to download the update.Ĥ. From the Downloads & Updates page, select your QuickBooks version by choosing the Country, Product, and Version from the drop-down.ģ. Have your accountant follow the steps below to update QuickBooks.ġ. ![]() The program should be updated to the latest release to ensure the success of restoring the copy. qbb file, it’s possible the problem lies with your accountant’s QuickBooks. Since you’ve performed the same process in the past by creating a. ![]() Thanks for coming to the Community for help, here to provide some insight on how the accountant can open the file in QuickBooks Desktop Accountant without it crashing.
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